Registration by mobile number, tokens, a live queue on every screen, vitals, the visit summary and a patient record with trends. One system for the whole outpatient day.
Tokens on a register, names called down a corridor, a patient file that lives with the patient. It works until the day is busy, which is every day.
Patients ask the desk, the desk asks the nurse, the nurse asks the doctor. The answer is a guess and the corridor stays crowded.
Files are misfiled or at home with the patient. Doctors start from zero with someone they treated last month.
A mother registering three children on one phone number gets three registrations, three UHIDs and no link between them.
The front desk finds or registers a patient in under a minute, issues a token, and from that moment every screen in the hospital shows where the patient is and what happens next.
Search by mobile, UHID, ABHA or name. Register with name, age, sex and mobile; the rest can wait. Duplicates are caught by mobile number and similar name. A family shares one number with separate records.
Waiting, vitals done, with doctor, tests pending, done. Live on the desk, the nurse's tablet and the doctor's phone, updated the moment anything changes.
Each visit adds its note, prescription, reports and bill to the same record. Blood pressure, sugar and weight trends are drawn from the vitals automatically.
The desk, the nurse's station and the consulting room see the same patient at the same time.
Type the mobile number. If the patient exists, their record opens; if not, four fields register them. The token prints, and the token number and wait time go to the patient's WhatsApp.
The nurse takes vitals and the patient moves to the doctor's list. The doctor sees the queue on the phone, opens the visit summary, and the consultation starts with the complaint and vitals already there.
Old prescriptions, reports, insurance card, the timeline of visits, and trend charts for the numbers that matter. Old paper records can be photographed and filed to the same record.
The mobile number is the key to everything: search, family, WhatsApp. ABHA is linked when the patient has one.
Every action is two or three taps. Sessions lock after fifteen minutes on a shared desk; nothing is cached on the machine.
The same screens fit a nurse's tablet, a doctor's phone and the desk's PC. No app to install; a browser is enough.
Who looked at which record and when is logged, searchable and exportable. Consent is recorded at registration and can be withdrawn.
Fewer questions about the wait, no duplicate registrations, and appointments that turn into tokens on arrival.
Vitals entered once, flagged when out of range, and visible to the doctor before the patient walks in.
The visit summary, the last visits and the trends on one screen, before the consultation starts.
Patients seen, average wait, and each doctor's day on the dashboard, the same evening.
Only the tool. The desk still asks for a name, age, sex and mobile number. The difference is that the patient is found next time in one second.
Both. Walk-ins get tokens in arrival order; appointments become tokens when the patient arrives. A patient can be moved up with a reason, or transferred to another doctor.
Yes. Paper records are photographed and filed to the patient's record with a date. Digital exports from another system are loaded by us before go-live.
Yes. Each department has its own doctors, queue and prices. A patient can be referred from one to another in the same visit.
A 30-minute walkthrough with your departments and your day's numbers.
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