Solutions · For the front desk and billing

Register, token, bill, receipt, in a minute each

Find any patient by mobile number in one second. Catch duplicates before they happen. Take UPI, card or cash with the bill already built. Send the receipt to WhatsApp without asking for the number twice.

Appointments · Wed 24 SepBook
09:30
Anand MDr Lakshmi · follow-up
Confirmed
10:00
Padma SDr Devi · new
Confirmed
10:15
Baby ArjunDr Rao · vaccination
No reply
10:30
FreeDr Lakshmi
Bill 2026-00431 · Padma S₹1,800
Discount ₹300 · "Regular patient, senior citizen"
Requested by Meena · counter 2 · 14:06
Approver's PINDr Rao · above ₹200 needs approval
● ● ● ●
Approved 14:07
Meena · counter 2Padma S · ₹1,500 · UPI
Receipt sent

A day with Vaidyah, as the desk sees it

  1. 08:45
    Today's appointments

    The list for each doctor, with who has confirmed on WhatsApp. A no-reply gets a call. When Anand M arrives at 09:25, one tap turns his appointment into a token.

  2. 09:40
    A walk-in who is not new

    A patient gives her number; Vaidyah shows Lakshmi K, 61, last seen by Dr Devi, and asks whether this is her. No second record, no second UHID.

  3. 10:05
    Token and wait, on their phone

    Registration takes four fields. The token prints, and the number and expected wait go to the patient's WhatsApp, so the corridor is calmer.

  4. 14:06
    A discount, properly

    Padma S asks for a concession. You enter ₹300 and the reason; Dr Rao approves with his PIN from the consulting room. The bill shows both names.

  5. 18:00
    Day-end in five minutes

    Cash counted against the system's total, UPI and card matched, refunds listed with reasons. The report is ready for the owner before you leave.

What changes for the desk

One second to find anyone

Mobile, UHID, ABHA or name. Families on one number, each with their own record.

No duplicates, no arguments

The duplicate warning shows the existing record. The bill is built from the visit, so what was ordered is what is charged.

Fewer calls, fewer questions

Tokens, prescriptions, receipts and reports go to WhatsApp on their own. The desk answers what is left.

What you see

Appointments · Wed 24 SepBook
09:30
Anand MDr Lakshmi · follow-up
Confirmed
10:00
Padma SDr Devi · new
Confirmed
10:15
Baby ArjunDr Rao · vaccination
No reply
10:30
FreeDr Lakshmi

Appointments and tokens together

Book a slot for a patient who calls; walk-ins get tokens in order of arrival; an appointment becomes a token on arrival. One list per doctor.

Register · 98480 12345Possible duplicate
A patient with this number and a similar name already exists.
Lakshmi K · 61 y · FSC-003114 · last visit 2 Sep · Dr Devi
Use this recordRegister as new

The duplicate warning

Same number, similar name: Vaidyah shows the existing record before a new one is created. Choose the record or register as new, with a reason.

Bill 2026-00431 · Padma S₹1,800
Discount ₹300 · "Regular patient, senior citizen"
Requested by Meena · counter 2 · 14:06
Approver's PINDr Rao · above ₹200 needs approval
● ● ● ●
Approved 14:07

Discounts with an approver

A discount above the hospital's limit needs an approver's PIN, from any screen. The bill records who asked and who approved; a refund records a reason.

Questions we are asked

How long does registration take for a new patient?

Name, age, sex and mobile: under a minute. Address, ABHA, insurance details and consent can be added then or later.

What if the patient has no WhatsApp?

The token and wait time go by SMS; the prescription and receipt are printed. Nothing depends on WhatsApp.

Can two counters take payments for the same patient?

Yes. Partial payments are recorded against the same bill from any counter, each with the cashier's name.

Do we need training?

An afternoon. The screens are two or three taps each, and we sit with the desk on the first live morning.

See the desk's morning in fifteen minutes

A walkthrough with your price list and a few of your regular cases.

Request a demo
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